We are new to the area just moving here from another state. Jen was fantastic in helping us find new policies. She answered all our questions and went over our options. She took care of everything and we are so happy she was there to help us. Community Insurance is the best.
Katy has been our go to for years! She always provides the best service and is a wonderful representative!
Jennifer guided us to the very best results for meeting our insurance needs, beyond even our greatest hopes for optimum coverage and cost. Her follow-up is impeccable. We are greatly appreciative of her timely and beneficial services as well as her knowledge and responsiveness.
I've known Jen for years... She's always been here for me- no matter how many years roll by... lolI AM VERY EXCITED TO SAVE $93.40 A YEAR! TY JEN!Will you be sending the policy email or snail mail? THIS IS MY NEW MAN... GIZMO!
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Karrie is always very much on the client side when comes to claims which is good to have someone in your corner
/Karrie is always very much on the client side when comes to claims which is good to have someone in your corner
I've known Jen for years... She's always been here for me- no matter how many years roll by... lol
I AM VERY EXCITED TO SAVE $93.40 A YEAR! TY JEN!
Will you be sending the policy email or snail mail? THIS IS MY NEW MAN... GIZMO!
Diane works hard at the little details.
I have always had incredible people who would work with me, today was exceptional! Thank you Liz, I could not have been helped by anyone more, understanding and caring!
I've known Jen for years... She's always been here for me- no matter how many years roll by... lol
Always a pleasure doing business with the crew at Community Insurance!
Katie is always able to help us or answer any questions we have in a timely manner.
was in a car accident and this company never kept up on my claim. kept telling me to call the other insurance company to get my check when they claim the other party was mostly at fault. last time we talked they were saying we just have to be patient for the money to come in. it’s been 3 or 4 months now and still no check. i just got an email saying they closed my claim and to give them a 5 star review. why am i even paying these guys? about to change insurance
I made changes to one of my polices today and Jon Coulander handled it in a professional manner and knew what I wanted. Community Insurance is a very good insurance agency.
I have been using Scott Simpson for 20 years! Very helpful and honest. Scott and his employees will be very helpful! 5 stars!!
Have loved working with Scott and his group at Community Insurance. They have help me with all my insurance needs and been extremely professional, great customer service and educational.
Diane was very helpful and explained the claim so I could understand the next step. Always asked if I had any other questions or concerns that she could help me with. Love the service. Diane continues to help me in my claim even though she is working from home. Excellent Service and always gets back to me in a timely matter-that is why she is a 5-STAR agent.
Kerri did a great job on a liability policy that I needed in time for an event. So thankful!
Katie got back to me immediately and answered all my questions and provided me with the info I needed. Thank you
Liz, is a Great Agent, always helpful and gets things done, oh and always follows up, I like that!! Great Agent!!!
Jen was on point and did a great job making sure our coverage was correct and fitted our needs.
Jen was very compassionate when I needed to change my policies when my husband passed away. She was immediately available to see me and do the changes I needed. The follow up was done in a timely manner. Jen is great!!
We have always been satisfied with our service from Scott. He takes good care of us and always answers questions we need to have answered.
Jen has been amazing! So helpful and patient! Same goes for Scott S!Thank you!
Elizabeth is very knowledgeable and professional and at the same time nice and friendly.If we have any questions she responds very quickly and with the answers we need. Just a pleasure to work with.
Kerri was professional, quick to respond and answer all of my questions, made sure I understood what was being communicated, and was very kind. I would definitely recommend working with Kerri for any of your insurance policies/questions!
Katie is outstanding! She follows up quickly and always gets back to me. If you look up "customer service" in the dictionary, there's a picture of Katie.
Doug Dyar
Katie is outstanding! She follows up quickly and always gets back to me. If you look up "customer service" in the dictionary, there's a picture of Katie.Doug Dyar
Diane was very helpful and explained the claim so I could understand the next step. Always asked if I had any other questions or concerns that she could help me with. Love the service.
I truly enjoy every aspect of being a valued client in this agency. Elizabeth is very responsive to any request for service, information or assistance. Extremely professional and efficient, and at the same time, very friendly. The agency is contracted with well-regarded carriers, some of which I have known for decades. I am totally pleased have Elizabeth and this agency looking out for the best interests of our condo HOA.
Great agent. Jumped eight on my problem a d quickly resolved it. Thanks Diane.
Jon Coulander answered all my questions. professional and very interested in getting you the right insurance product. And the employees of Community Insurance are very nice.
Kerri Sirovy was amazing to work with. She was very helpful, detailed, and prompt. I greatly appreciate the help from Kerri!
5 starsProfessionalExtremely helpful and knowledgeableVery positive experience
Jen was great. Answered all my questions and was easy to talk to.
Always there to answer our questions promptly and courteously concerning a variety of insurance needs......The entire staff gets a 5 star rating...
Diane is AMAZING to work with. Love her friendly emails!
Always has our best interests in mind! Very helpful, friendly, and professional.
I love having all my insurance needs taken care of in one place! Staff is wonderful! Would highly recommend
Diane, Kerri, and Katy were amazing when helping us find the right homeowners insurance for us. They were quick to respond and always made us feel like we were comfortable in our decisions. Thank you!
Update - I reached out to Diane at 1:50 regarding insurance and by 3:00 she had everything set in place. I really appreciate the quick response! You guys rock!
Katie has been very helpful with our insurance questions! She gets back to us quickly with answers and is very friendly to work with! Working with Katie takes a lot of the stress out of doing insurance.Tom and Lynnette Gross
Scott was very helpful. I left him a message about adding to my homeowners policy and he responded quickly. Always easy to work with.
Katie has been wonderful to work with on our health insurance questions and registrations. She thoroughly researched options, understood what we were looking for, and came up with plans that saved us money and have us covered. And she is very responsive and fun to work with.
Scott helped me with some City of Spencer insurance information in a very timely manner. I am extremely pleased with the response time.
Jon Coulander was very great to work with! He was very responsive and put a very professional quote together for me.
Scot began to help us 13 years ago, and he is still guiding us in regards to Medicare supplements. We trust his knowledge and expertise!
Katie has been very helpful with our insurance questions! She gets back to us quickly with answers and is very friendly to work with! Working with Katie takes a lot of the stress out of doing insurance.
Tom and Lynnette Gross
Scott is someone we trust to assist in decisions.
Thanks for the prompt service. You’re always there to help when needed
Diane has always done a great job for us and has answered all of our questions we may have in a very professional courteous manner, she is a delight to work with.
Always excellent service and attention to me!!!! Always has been!! I live three hours away from their office and haven't ever thought about changing providers... Great people and great service to me...
We love working with Scott. He is always helpful and looks out for our best interest.
Without a doubt the best company we have ever worked with for insurance! It is nice to work with a company that truly provides exceptional customer service!
Great service
Very professional and responsive!
Diane does a great job. Always gets right back to me.Bill Haakinson
I always get prompt answers or followup as needed. Never feel like I am being a bother, even with my littlest questions and concerns!
Katie is such a ray of sunshine and is there for any of my questions or concerns. She was such a great addition to Community Insurance!
You cannot go wrong trusting Community Insurance with all your insurance needs!
Diane always answers my e-mails and gets right back to me with answers to my questions! Great Team
Katie is such a ray of sunshine and is there for any of my questions or concerns. She was such a great addition to Community Insurance!You cannot go wrong trusting Community Insurance with all your insurance needs!Diane always answers my e-mails and gets right back to me with answers to my questions! Great Team
Diane answered my e-mail promptly and will make the necessary changes !
Diane does a great job. Always gets right back to me.
Bill Haakinson
Diane makes the insurance process simple and easy. Providing great service for last minute requests. Thank you for all you do.
Awesome job Scott!!!!!
As always, Scott and his team are so easy to work with. They respond quickly and always have the answer to your question.
We've always got great, prompt, and helpful service from Scott and his team. They have gone above and beyond when we have most needed them and have set us up with insurers who do the same. You guys are the best!!
Kerri has always been there to help when needed. Made what could have been a headache to get signed up for new medical insurance for medicare, easy to navigate around. Did her homework for what was needed. Thanks!
As always, Scott and his team are so easy to work with. They respond quickly and always have the answer to your question.
Scott is always helpful and quick to get back to me if I have any questions.
Diane has delivered great customer service in dealing with a series of recent changes to our family's automobile coverages. Very, very pleased. Thanks Diane!
Scott and his team are great to work with. Its all about relationships and understand our needs. Would highly recommend them!!
Diane is always so helpful and very quick to respond! She is much appreciated as well as everyone else at Community Insurance!
Love these guys! Fast, friendly service.
Kerri Sirovy is very knowledgeable and responsive I would definitely recommend her
Diane was able to change my son's insurance over from his old car to his newer car within a few minutes. This was greatly appreciated!!!!
Scott is always helpful and quick to get back to me if I have any questions.
Diane is the greatest! She has helped me in so many ways. Responds quickly, pleasant, helpful, Helps with what i need!
I can always count on them telling me the true and no hidden agenda:)))
Been with them for years, never had a problem.
Outstanding and responsive support. We live in another state and the Community Insurance Team went out of their way to assist us.
At the Iowa Lakes Corridor Development Corp., we trust the Community Insurance team to have up-to-date knowledge and provide customer-focused guidance.
Always willing to help and very responsive in a timely manner.
The Service is prompt and followup is great from our Community Insurance Group Team
Thanks for your constant help, Katie! You're awesome!!
Community Insurance is a value to our business and the name says it all! Community! Highly recommend! A++++
Thanks for always getting back to us in a timely manner and keeping in touch when we have a claim!
You can always count on great and fast service! Thank you all!
If we ever have a problem it is taken care of quickly and honestly. Scott and his staff listen to us and help us understand all the changes in the insurance industry. There knowledge and respect is the biggest reason we use them.
Excellent service!!!
Scott and his Team are always providing excellent service. He has also been a great advisor and someone to talk to about business issues.
Scott and his team are amazing to work with. Scott knows us personally and is always willing to help whenever we need advice. The personalized customer service is top notch!! We are very glad we made the change and appreciate the analysis of our current coverage and his suggestions for changes. Community Insurance goes above and beyond for their customers!!!!!
Scott Simpson and Katie Techen are so easy to work with. I appreciate their expertise in helping me get the right health care insurance.
Diane, Kerri, and Katy were amazing when helping us find the right homeowners insurance for us. They were quick to respond and always made us feel like we were comfortable in our decisions. Thank you!
Thanks again to Community Insurance and all their team members for their promptness and excellent service ... even during these unprecedented times!
What a great staff.
So thankful to Scott and Diane for helping not only saving us money on our vehicle and home owner insurance, but also getting more coverage on both insurances then what we had and a lot cheaper rates. As far as I am concerned that is a win win situationThanks Community Insurance
So thankful to Scott and Diane for helping not only saving us money on our vehicle and home owner insurance, but also getting more coverage on both insurances then what we had and a lot cheaper rates. As far as I am concerned that is a win win situation Thanks Community Insurance
A complete and thorough evaluation with my insurance needs. We appreciate the additional help we received in filling out and signing up for everything we needed in insurance, supplemental, and prescription drug.
Great people, great service
Community Insurance has always been wonderful to us, especially our rep Kerri Sirovy. Kerri is always available and eager to answer questions, make changes, fulfill our requests, and above all keeping us updated on company or policy changes. Having friendly representatives that are willing to go that extra mile for their clients is how you keep those committed relationship-like us!
Scott and the staff do a great job
Kade is the best insurance salesman that I’ve personally dealt with. He was genuinely interested in me and my specific needs! Community Insurance has served me very well.
The CI team does an awesome job making every conversation genuine. We've never been given a sales pitch—they keep our best interest in mind and present all the information, then allow us to make an informed decision. That's how I like to do business as well, so it's a great fit.
You provide great service when I need it. However, we live in Omaha and we probably would not recommend you to our local friends and neighbors., all things considered.
I felt like Community Insurance really cared about what was the best option for me personally. They made the process easy and straightforward!
After the recent hail storm the service I received from your agency and my agent was prompt and on target. I saw Kerri in Bomgaars the morning after the storm. She asked if I'd had any damage from the storm. I told her I had called in to the 800 number the night before and reported the damage.. She told me she was headed to the office and would check to be sure everything with the claim was okay. The claims adjusters I worked with for both my car and roof were professional, courteous and prompt in responding to my concerns. I was very happy with both the service from Kerri and insurance company agents.
Friendly people. Always helpful and take time to answer our questions. Responsive to our needs and wants.
Kerri does a great job of taking care of our Insurance needs!
Took 6 weeks to get a quote an it wasnt near as good as company I was upset with.
I felt like Community Insurance really cared about what was the best option for me personally. They made the process easy and straightforward!
Really take care of us! Help with question right away. Diane is wonderful! The opposite of a big box store! Friendly and great customer service
Kerri puts herself in my shoes to make sure we have the right policies in place to meet our needs!
Kerri was awesome getting me set upWith the best deal when shopping for my coverage. She also was very patient and understanding in getting everything switched over with the purchase of my new vehicle in March. I made it a little hectic and confusing, but she hung right in with me the whole time.
Always there to answer our questions promptly and courteously concerning a variety of insurance needs......
Scott and his staff have always been friendly and helpful. I would highly recommend Community Insurance!
When we bought our Minnesota Property in December 2017, we switched our homeowner's to a local insurance agent in Baxter, MN. We had a fire in September, and our new agent was not taking our phone calls. I ended up calling Kerri to find out how to handle this. Kerri spent over an hour talking me through our delemma, even tho she was technically no longer our agent. When our policy was up for renewal, we immediately returned to Kerri and her team. She is the best. Always available to answer questions.
Prompt setting of appointments and communications, clear explanations, personal service so we know you all care!
Great service and great people. They take the time to know you and your needs.
Gave us a very personal handling of our insurance needs!
You 'very helped quickly with claims, and adjusters came fast and we felt were fair.
I love knowing that if I call them, they treat me like family and will always help me with any questions I have! Anytime we call with a change to policies, they are always quick to get things switched.
Scott and his team always answer any questions we have. We feel confident they have found the best insurance for our needs.
Professional insurance coverage with exceptional customer service.
I'm glad I chose to go with Community Insurance. The employees there are very friendly & helpful! This was all new to me months ago & I didnt think I would ever figure it out; but thanks to Kerri Sirovy at Community Insurance she took the time to explain everything to me thoroughly which made it so easy to go with the coverage that I have today!
Kerry and Scott have always done their best to help us out. We had a claim a couple of years ago that they went above and beyond to help us with.
You always take care of my personal & business insurance questions and policies. My questions are always answered and everyone is super great to work with. I appreciate how easy you make it. Thank you!
Everyone at Community Insurance makes me feel like I am the most important person they have to deal with whenever I call. The staff is quick to respond with answers if I have questions or issues, and the follow-up is superb. I would tell everyone to use them for their insurance needs....whatever kind of insurance you need!
Scott and staff have always exceeded our needs.
