Customer Testimonials

Very satisfied with how this group works with their clients!
BRICK96 Avatar
BRICK96
4/02/2024
Katy is the best great help with our insurance
Lorie P. Avatar
Lorie P.
3/28/2024
Great service, very personable and extremely helpful!
Jane D. Avatar
Jane D.
3/26/2024
We have known Diane for years and have ALWAYS loved her and her great service! We were thrilled to see her working for Community insurance! She will always get 5 stars from us! She is the BEST! Keep her! Thanks Diane for your help!
Dave &. Avatar
Dave &.
3/11/2024
Jon and Katy Peterson were both awesome in setting me up with new home and auto insurance! They knew what I needed and found policies that met those requirements! They were both patient and took the time to answer any questions I had. I would highly recommend them for your insurance needs! Kim H.
Kim H. Avatar
Kim H.
3/01/2024
Diane is very knowledgeable and always handled our insurance needs promptly and professionally. Appreciate the insurance company Scott has built here in Spencer.
Dave P. Avatar
Dave P.
2/29/2024
Jon did an outstanding job for us! For just buying a car policy (at this time) we were pleasantly surprised at the amount of time and effort he put into this. I recommend Jon to all of my friends!
Roger M. Avatar
Roger M.
2/20/2024
Couldn't have any better service!!!
Tim B. Avatar
Tim B.
2/14/2024
Kerri provided a well organized quote for our Home, Auto and Liability needs. I look forward to working with her. Larry Oswald
Larry O. Avatar
Larry O.
2/14/2024
Amy is wonderful to work with! She is always friendly and extremely helpful! Thank you Amy for all of your help!
Marsha L. Avatar
Marsha L.
2/07/2024
Diane, as always, does spectacular service.
David R. Avatar
David R.
2/05/2024
Diane is super helpful in what ever we need!
Lori C. Avatar
Lori C.
2/03/2024
Kerri Sirovy, has been most helpful in a difficult position to help us get the coverage we needed. She was very professional and on time with everything we needed.
Bill K. Avatar
Bill K.
12/28/2023
Jon and the crew over at Community Insurance are always a joy to work with. Thanks again!
Christopher B. Avatar
Christopher B.
12/21/2023
Katie was very professional & quick to help us with our health insurance. She was easy to work with & answered all our questions. Great service from friendly people!
Jill T. Avatar
Jill T.
12/06/2023
You guys always provide efficient service that is also always friendly. You provide service to Occasions, Arts on Grand and have for me personally for years. Always rock stars. Thank you for all you do for the community as well.
Barbara W. Avatar
Barbara W.
11/29/2023
Super fast service!
Eduardo H. Avatar
Eduardo H.
11/16/2023
Thank you Jon Coulander for exceptional service!
Wholistic W. Avatar
Wholistic W.
11/09/2023
Ask for Diane for all of your insurance needs, she answers your questions and does it in a timely manor. Very friendly and helpful!
carmaletta m. Avatar
carmaletta m.
8/18/2023
Great - received good response and timely on a Friday afternoon. Terrific!
Denise S. Avatar
Denise S.
8/04/2023
Diane Higgins has been my insurance provider for a number of years. She’s ALWAYS been the utmost professional! She is very knowledgeable regarding my specific policies and goes out of her way to be kind and courteous. I would recommend Diane to anyone without reservation. Brad Nair
Brad N. Avatar
Brad N.
7/26/2023
Been with Community Insurance since we moved to Spencer 13 years ago. Great group of people to work with!
Cheryl O. Avatar
Cheryl O.
7/24/2023
Kerri is very kind and super helpful!
Jonathan O. Avatar
Jonathan O.
7/17/2023
These people are top notch. There's no point in singling out one of them, because they are all knowledgeable, helpful, efficient. friendly, and prompt! Great service, fair prices. What more could you want?
Holly N. Avatar
Holly N.
7/05/2023
Very prompt and professional. Thank you Community Insurance
Amanda W. Avatar
Amanda W.
6/22/2023
Jen is great at what she does! She was straight forward, answered all of our questions for our family health insurance plan and made sure we were getting the best value and coverage. Strongly recommend.
Tanner P. Avatar
Tanner P.
6/21/2023
Katie has always been extremely professional and caring. She has stayed on top of things for our family during some very stressful times. We appreciate her very much.
Kirsten W. Avatar
Kirsten W.
6/15/2023
Excellent fast service with Diana, highly recommend!
Alicia N. Avatar
Alicia N.
6/14/2023
Once again, Diane and the totally professional staff of Community Insurance came thru amazingly quickly. Practically by the time I had hung up the phone I had an email with information I needed. Why go anywhere else for insurance?
Tom H. Avatar
Tom H.
6/09/2023
Diane works hard at the little details. She gets the answers you need in a short amount of time.
David S. Avatar
David S.
5/31/2023
Very knowledgeable.
Louise K. Avatar
Louise K.
5/30/2023
Very good! All I need to say.
John F. Avatar
John F.
5/12/2023
Diana is always very helpful as she was today! i appreciate her knowledge!
Jackie H. Avatar
Jackie H.
4/11/2023
Diane and Jon are very professional. Once we got going with signing up, it all happened very quickly and electronically. They are eager to please. I would recommend them to anybody, even as a new customer. Mark Wilms
loompa d. Avatar
loompa d.
4/11/2023
First contact with Kerri was very professional and she seemed to understand my needs. Hopefully the follow-up with a quote will meet my expectations.
David C. Avatar
David C.
2/04/2023
Kerri did a great job on a liability policy that I needed in time for an event. So thankful! Diane worked with me patiently as we reworked the websites' autopay and I greatly appreciated that.
Jan T. Avatar
Jan T.
1/12/2023
Diane was superb to work with and immediately responded to my concerns by finding me terrific coverages for my homeowners and auto at affordable rates. The whole process was handled so smoothly and professionally. I would definitely recommend working with her!
Rose N. Avatar
Rose N.
1/05/2023
If you need something done, tell Katy. She’ll git-r-done.
Kade H. Avatar
Kade H.
12/29/2022
Thanks for the prompt reply.
Mary L. Avatar
Mary L.
12/14/2022
Elizabeth is amazing. We were in a pinch, and she was so friendly and quick to meet our need!
Kelli T. Avatar
Kelli T.
12/03/2022
Diane acted promptly to help us get new property, auto, and umbrella policies in place that were lower cost and higher coverage than we had previously. Also essential, Diane gave us her thoughts on what changes we can consider based on what makes sense, given situations that people can and do have in life. Her follow-through is always complete and right on point for our needs. We very much appreciate her experience and are SO pleased with our results and with the team at Community Insurance!!

Jennifer guided us to the very best results for meeting our health coverage supplement needs, beyond even our greatest hopes for optimum coverage and cost. Her follow-up is impeccable. We are greatly appreciative of her timely and beneficial services as well as her knowledge and responsiveness.
Julie S. Avatar
Julie S.
11/03/2022
I appreciated Liz's service when I needed help. Personal service seems to be a lost art, but not with her!! Thanks Liz!!
Mark N. Avatar
Mark N.
10/13/2022
Good rates and good service, great receipt for sucess. Karrie is always very much on the client side when comes to claims which is good to have someone in your corner
Chuck S. Avatar
Chuck S.
9/12/2022
Great communication skills within company. Had the pleasure of working with Katie T. She is phenomenal, attentive and very nice to work with.
Mr. P. Avatar
Mr. P.
8/17/2022
Had car insurance for 13 years not 1 problem
Ruth C. Avatar
Ruth C.
8/12/2022
Thank you Diane. You are always most competent and helpful and never fail to have or find the answer.
Thomas M. Avatar
Thomas M.
7/22/2022
Once again Jon has met our insurance needs. He knows exactly what to do and gets the job done.

Thank you Jon!
---------------

We are new to the area just moving here from another state. Jen was fantastic in helping us find new health insurance policies. She answered all our questions and went over our options. She took care of everything and we are so happy she was there to help us.

Jon has also been fantastic in helping with our insurance needs. He got our new home insured right before a holiday and also has taken care of our auto insurance.

Community Insurance is the best.
Cheryl H. Avatar
Cheryl H.
5/20/2022
Community Insurance has always been here to represent us with our insurance. Having Diane representing our best interests helps us rest easy knowing insurance is one thing we don't have to worry about.
steve q. Avatar
steve q.
5/16/2022
Always responds very quickly to any questions or concerns we might have. Absolutely love working with them! p.s. This is Sarah Ellis not Lauren Ellis 🙂
Lauren E. Avatar
Lauren E.
4/13/2022
Thank you Diane. You are always most competent and helpful.
Thomas M. Avatar
Thomas M.
4/07/2022
Diane is always prompt to respond to whatever I have questions on or need help with. It's nice to deal with someone that truly understands your needs and does everything to fulfill them. It's so nice to feel comfortable contacting our insurance agent!
Jolene H. Avatar
Jolene H.
3/29/2022
We are new to the area just moving here from another state. Jen was fantastic in helping us find new health insurance policies. She answered all our questions and went over our options. She took care of everything and we are so happy she was there to help us.Jon has also been fantastic in helping with our insurance needs. He got our new home insured right before a holiday and also has taken care of our auto insurance.Community Insurance is the best.
Cheryl H. Avatar
Cheryl H.
3/25/2022
Always happy with this group of people to work with, always so easy. Katy did another great job.Thanks Chuck
Chuck R. Avatar
Chuck R.
3/17/2022
Kerri was/and continues to be instrumental in our company insurance policies. She made the change of agencies extremely easy. We couldn't be more happy with our current policy/agent 🙂
Mandy K. Avatar
Mandy K.
2/23/2022
Wow! Fast response. THANK you
Bryan C. Avatar
Bryan C.
2/09/2022
Diane is the greatest! She has helped me in so many ways. Responds quickly, pleasant, helpful, Helps with what i need!
Sharon D. Avatar
Sharon D.
2/01/2022
We have dealt with Kerri for many years and never stops to amaze me- She knows what she is talking about and is always looking after our needs.
cindi h. Avatar
cindi h.
1/28/2022
Jon was extremely kind, thorough, and timely in helping us transition our home and auto policies. I am relieved to know we are well covered and taken care of!
Amalie G. Avatar
Amalie G.
1/27/2022
Today I delt with Jen from Community Insurance. I was working and talking to a fellow coworker about my struggles trying to find better insurance, this amazing woman took time out of her lunch to grab some info for me so she could get some quotes printed up for me on the fly! Took her about 30 minutes to get some things drawn up and options laid out for me! This is a very busy time in her work schedule, she didn't have to do any of this but she qent out of her way to help me. I'm absolutely taken back with how sweet and thoughtful she was! I'm covered until I'm 26, but when it comes time to pick a plan I will 100% be going to her. Without a doubt
Hunter H. Avatar
Hunter H.
12/15/2021
Within a very short time, I received a reply to my emailed request with the corrective action already completed. I'm super impressed!
Janice H. Avatar
Janice H.
12/09/2021
Jon Coulander did an excellent job explaining our options on rental car insurance.Thank you Jon!
Randy H. Avatar
Randy H.
11/15/2021
Very professional team! w/ excellent service!
Jay E. Avatar
Jay E.
11/11/2021
We are new to the area just moving here from another state. Jen was fantastic in helping us find new policies. She answered all our questions and went over our options. She took care of everything and we are so happy she was there to help us. Community Insurance is the best.
Cheryl H. Avatar
Cheryl H.
10/19/2021
Katy has been our go to for years! She always provides the best service and is a wonderful representative!
Brad a. Avatar
Brad a.
10/19/2021
Jon was fantastic to work with! He explained the specifics in ways I would understand and knew what was in my best interest. Excellent service and I'm glad to have Jon in my corner!
Levi K. Avatar
Levi K.
10/15/2021
Jennifer guided us to the very best results for meeting our insurance needs, beyond even our greatest hopes for optimum coverage and cost. Her follow-up is impeccable. We are greatly appreciative of her timely and beneficial services as well as her knowledge and responsiveness.
Julie S. Avatar
Julie S.
9/21/2021
I've known Jen for years... She's always been here for me- no matter how many years roll by... lolI AM VERY EXCITED TO SAVE $93.40 A YEAR! TY JEN!Will you be sending the policy email or snail mail? THIS IS MY NEW MAN... GIZMO!
LIS M. Avatar
LIS M.
9/13/2021
/
Karrie is always very much on the client side when comes to claims which is good to have someone in your corner
Chuck S. Avatar
Chuck S.
9/09/2021
I've known Jen for years... She's always been here for me- no matter how many years roll by... lol
I AM VERY EXCITED TO SAVE $93.40 A YEAR! TY JEN!
Will you be sending the policy email or snail mail? THIS IS MY NEW MAN... GIZMO!
LIS M. Avatar
LIS M.
9/08/2021
Diane works hard at the little details.
David S. Avatar
David S.
9/04/2021
I have always had incredible people who would work with me, today was exceptional! Thank you Liz, I could not have been helped by anyone more, understanding and caring!
Mary J. Avatar
Mary J.
9/02/2021
Always a pleasure doing business with the crew at Community Insurance!
Chris B. Avatar
Chris B.
8/12/2021
Katie is always able to help us or answer any questions we have in a timely manner.
Ben W. Avatar
Ben W.
8/06/2021
was in a car accident and this company never kept up on my claim. kept telling me to call the other insurance company to get my check when they claim the other party was mostly at fault. last time we talked they were saying we just have to be patient for the money to come in. it’s been 3 or 4 months now and still no check. i just got an email saying they closed my claim and to give them a 5 star review. why am i even paying these guys? about to change insurance
Ayla S. Avatar
Ayla S.
7/19/2021
I made changes to one of my polices today and Jon Coulander handled it in a professional manner and knew what I wanted. Community Insurance is a very good insurance agency.
darrell s. Avatar
darrell s.
6/28/2021
I have been using Scott Simpson for 20 years! Very helpful and honest. Scott and his employees will be very helpful! 5 stars!!
Douglas P. Avatar
Douglas P.
6/14/2021
Have loved working with Scott and his group at Community Insurance. They have help me with all my insurance needs and been extremely professional, great customer service and educational.
Taylor C. Avatar
Taylor C.
6/08/2021
Diane was very helpful and explained the claim so I could understand the next step. Always asked if I had any other questions or concerns that she could help me with. Love the service. Diane continues to help me in my claim even though she is working from home. Excellent Service and always gets back to me in a timely matter-that is why she is a 5-STAR agent.
William Z. Avatar
William Z.
6/03/2021
Kerri did a great job on a liability policy that I needed in time for an event. So thankful!
Jan T. Avatar
Jan T.
5/26/2021
Katie got back to me immediately and answered all my questions and provided me with the info I needed. Thank you
Rita N. Avatar
Rita N.
5/25/2021
Liz, is a Great Agent, always helpful and gets things done, oh and always follows up, I like that!! Great Agent!!!
Archie D. Avatar
Archie D.
5/24/2021
Jen was on point and did a great job making sure our coverage was correct and fitted our needs.
Terry H. Avatar
Terry H.
5/22/2021
Jen was very compassionate when I needed to change my policies when my husband passed away. She was immediately available to see me and do the changes I needed. The follow up was done in a timely manner. Jen is great!!
Chris K. Avatar
Chris K.
5/14/2021
We have always been satisfied with our service from Scott. He takes good care of us and always answers questions we need to have answered.
Dennis P. Avatar
Dennis P.
5/11/2021
Jen has been amazing! So helpful and patient! Same goes for Scott S!Thank you!
Teresa P. Avatar
Teresa P.
5/04/2021
Elizabeth is very knowledgeable and professional and at the same time nice and friendly.If we have any questions she responds very quickly and with the answers we need. Just a pleasure to work with.
Dan F. Avatar
Dan F.
5/01/2021
Kerri was professional, quick to respond and answer all of my questions, made sure I understood what was being communicated, and was very kind. I would definitely recommend working with Kerri for any of your insurance policies/questions!
Janessa H. Avatar
Janessa H.
4/16/2021
Katie is outstanding! She follows up quickly and always gets back to me. If you look up "customer service" in the dictionary, there's a picture of Katie.
Doug Dyar
Douglas D. Avatar
Douglas D.
4/14/2021
Katie is outstanding! She follows up quickly and always gets back to me. If you look up "customer service" in the dictionary, there's a picture of Katie.Doug Dyar
Douglas D. Avatar
Douglas D.
4/14/2021
Diane was very helpful and explained the claim so I could understand the next step. Always asked if I had any other questions or concerns that she could help me with. Love the service.
William Z. Avatar
William Z.
4/08/2021
I truly enjoy every aspect of being a valued client in this agency. Elizabeth is very responsive to any request for service, information or assistance. Extremely professional and efficient, and at the same time, very friendly. The agency is contracted with well-regarded carriers, some of which I have known for decades. I am totally pleased have Elizabeth and this agency looking out for the best interests of our condo HOA.
Bill D. Avatar
Bill D.
3/31/2021
Great agent. Jumped eight on my problem a d quickly resolved it. Thanks Diane.
Dee N. Avatar
Dee N.
3/31/2021
Jon Coulander answered all my questions. professional and very interested in getting you the right insurance product. And the employees of Community Insurance are very nice.
darrell s. Avatar
darrell s.
3/27/2021
Kerri Sirovy was amazing to work with. She was very helpful, detailed, and prompt. I greatly appreciate the help from Kerri!
Casey N. Avatar
Casey N.
3/24/2021
5 starsProfessionalExtremely helpful and knowledgeableVery positive experience
Barbara C. Avatar
Barbara C.
3/19/2021
Jen was great. Answered all my questions and was easy to talk to.
Barb R. Avatar
Barb R.
3/11/2021
Thanks for always getting back to us in a timely manner and keeping in touch when we have a claim!
Carrie F. Avatar
Carrie F.
3/01/2021
Always there to answer our questions promptly and courteously concerning a variety of insurance needs......The entire staff gets a 5 star rating...
The R. Avatar
The R.
2/14/2021
Diane is AMAZING to work with. Love her friendly emails!
Gwen K. Avatar
Gwen K.
1/28/2021
Always has our best interests in mind! Very helpful, friendly, and professional.
Zac N. Avatar
Zac N.
12/31/2020
I love having all my insurance needs taken care of in one place! Staff is wonderful! Would highly recommend
Brandi P. Avatar
Brandi P.
12/28/2020
Diane, Kerri, and Katy were amazing when helping us find the right homeowners insurance for us. They were quick to respond and always made us feel like we were comfortable in our decisions. Thank you!

Update - I reached out to Diane at 1:50 regarding insurance and by 3:00 she had everything set in place. I really appreciate the quick response! You guys rock!
Morgan F. Avatar
Morgan F.
12/28/2020
Katie has been very helpful with our insurance questions! She gets back to us quickly with answers and is very friendly to work with! Working with Katie takes a lot of the stress out of doing insurance.Tom and Lynnette Gross
Lynnette G. Avatar
Lynnette G.
12/24/2020
Scott was very helpful. I left him a message about adding to my homeowners policy and he responded quickly. Always easy to work with.
Nathan W. Avatar
Nathan W.
12/16/2020
Katie has been wonderful to work with on our health insurance questions and registrations. She thoroughly researched options, understood what we were looking for, and came up with plans that saved us money and have us covered. And she is very responsive and fun to work with.
Jim S. Avatar
Jim S.
12/15/2020
Scott helped me with some City of Spencer insurance information in a very timely manner. I am extremely pleased with the response time.
Brian C. Avatar
Brian C.
12/15/2020
Jon Coulander was very great to work with! He was very responsive and put a very professional quote together for me.
Tyler C. Avatar
Tyler C.
12/12/2020
Scot began to help us 13 years ago, and he is still guiding us in regards to Medicare supplements. We trust his knowledge and expertise!
Kathryn F. Avatar
Kathryn F.
12/11/2020
Katie has been very helpful with our insurance questions! She gets back to us quickly with answers and is very friendly to work with! Working with Katie takes a lot of the stress out of doing insurance.
Tom and Lynnette Gross
Lynnette G. Avatar
Lynnette G.
12/09/2020
Scott is someone we trust to assist in decisions.
Brenda G. Avatar
Brenda G.
11/11/2020
Thanks for the prompt service. You’re always there to help when needed
Gerry a.
11/09/2020
Diane has always done a great job for us and has answered all of our questions we may have in a very professional courteous manner, she is a delight to work with.
Karla F. Avatar
Karla F.
10/29/2020
Always excellent service and attention to me!!!! Always has been!! I live three hours away from their office and haven't ever thought about changing providers... Great people and great service to me...
Tom T. Avatar
Tom T.
10/22/2020
We love working with Scott. He is always helpful and looks out for our best interest.
CJ Avatar
CJ
10/19/2020
Without a doubt the best company we have ever worked with for insurance! It is nice to work with a company that truly provides exceptional customer service!
Brandon L. Avatar
Brandon L.
10/05/2020
Great service
Robert S. Avatar
Robert S.
9/28/2020
Very professional and responsive!
Derek B. Avatar
Derek B.
9/25/2020
Diane does a great job. Always gets right back to me.Bill Haakinson
William H. Avatar
William H.
9/25/2020
I always get prompt answers or followup as needed. Never feel like I am being a bother, even with my littlest questions and concerns!
SKR G. Avatar
SKR G.
9/23/2020
Katie is such a ray of sunshine and is there for any of my questions or concerns. She was such a great addition to Community Insurance!
You cannot go wrong trusting Community Insurance with all your insurance needs!
Diane always answers my e-mails and gets right back to me with answers to my questions! Great Team
Laura C. Avatar
Laura C.
9/14/2020
Katie is such a ray of sunshine and is there for any of my questions or concerns. She was such a great addition to Community Insurance!You cannot go wrong trusting Community Insurance with all your insurance needs!Diane always answers my e-mails and gets right back to me with answers to my questions! Great Team
Laura C. Avatar
Laura C.
9/14/2020
Diane answered my e-mail promptly and will make the necessary changes !
Sheryl J. Avatar
Sheryl J.
9/11/2020
Diane does a great job. Always gets right back to me.
Bill Haakinson
William H. Avatar
William H.
9/01/2020
Diane makes the insurance process simple and easy. Providing great service for last minute requests. Thank you for all you do.
Lisa M. Avatar
Lisa M.
9/01/2020
Awesome job Scott!!!!!
Richard D. Avatar
Richard D.
8/25/2020
As always, Scott and his team are so easy to work with. They respond quickly and always have the answer to your question.
Cassie M. Avatar
Cassie M.
8/25/2020
We've always got great, prompt, and helpful service from Scott and his team. They have gone above and beyond when we have most needed them and have set us up with insurers who do the same. You guys are the best!!
Steve T. Avatar
Steve T.
8/24/2020
Kerri has always been there to help when needed. Made what could have been a headache to get signed up for new medical insurance for medicare, easy to navigate around. Did her homework for what was needed. Thanks!
Sue E. Avatar
Sue E.
8/15/2020
As always, Scott and his team are so easy to work with. They respond quickly and always have the answer to your question.
Cassie M. Avatar
Cassie M.
8/11/2020
Scott is always helpful and quick to get back to me if I have any questions.
Paula G. Avatar
Paula G.
7/28/2020
Diane has delivered great customer service in dealing with a series of recent changes to our family's automobile coverages. Very, very pleased. Thanks Diane!
Steve H. Avatar
Steve H.
7/27/2020
Scott and his team are great to work with. Its all about relationships and understand our needs. Would highly recommend them!!
Ben M. Avatar
Ben M.
7/24/2020
Diane is always so helpful and very quick to respond! She is much appreciated as well as everyone else at Community Insurance!
Joni B. Avatar
Joni B.
7/17/2020
Love these guys! Fast, friendly service.
Bronwen D. Avatar
Bronwen D.
7/15/2020
Kerri Sirovy is very knowledgeable and responsive I would definitely recommend her
Harvey O. Avatar
Harvey O.
7/14/2020
Diane was able to change my son's insurance over from his old car to his newer car within a few minutes. This was greatly appreciated!!!!
Julie H. Avatar
Julie H.
7/09/2020
Scott is always helpful and quick to get back to me if I have any questions.
Paula B. Avatar
Paula B.
7/08/2020
Diane is the greatest! She has helped me in so many ways. Responds quickly, pleasant, helpful, Helps with what i need!
ScooterFag S. Avatar
ScooterFag S.
7/02/2020
I can always count on them telling me the true and no hidden agenda:)))
Javier T. Avatar
Javier T.
7/01/2020
Been with them for years, never had a problem.
Tim H. Avatar
Tim H.
6/24/2020
Outstanding and responsive support. We live in another state and the Community Insurance Team went out of their way to assist us.
Robert H. Avatar
Robert H.
6/24/2020
At the Iowa Lakes Corridor Development Corp., we trust the Community Insurance team to have up-to-date knowledge and provide customer-focused guidance.
Kiley M. Avatar
Kiley M.
6/17/2020
Always willing to help and very responsive in a timely manner.
Linda F. Avatar
Linda F.
6/08/2020
The Service is prompt and followup is great from our Community Insurance Group Team
Tom M. Avatar
Tom M.
6/08/2020
Thanks for your constant help, Katie! You're awesome!!
Becky H. Avatar
Becky H.
6/08/2020
Community Insurance is a value to our business and the name says it all! Community! Highly recommend! A++++
Jenny W. Avatar
Jenny W.
6/08/2020
Thanks for always getting back to us in a timely manner and keeping in touch when we have a claim!
Bonnie T. Avatar
Bonnie T.
6/08/2020
You can always count on great and fast service! Thank you all!
Terrie P. Avatar
Terrie P.
5/08/2020
If we ever have a problem it is taken care of quickly and honestly. Scott and his staff listen to us and help us understand all the changes in the insurance industry. There knowledge and respect is the biggest reason we use them.
todd d. Avatar
todd d.
5/08/2020
Excellent service!!!
Hough H. Avatar
Hough H.
5/08/2020
Scott and his Team are always providing excellent service. He has also been a great advisor and someone to talk to about business issues.
Troy H. Avatar
Troy H.
5/08/2020
Scott and his team are amazing to work with. Scott knows us personally and is always willing to help whenever we need advice. The personalized customer service is top notch!! We are very glad we made the change and appreciate the analysis of our current coverage and his suggestions for changes. Community Insurance goes above and beyond for their customers!!!!!
Keven S. Avatar
Keven S.
5/08/2020
Scott Simpson and Katie Techen are so easy to work with. I appreciate their expertise in helping me get the right health care insurance.
Nancy N. Avatar
Nancy N.
4/08/2020
Diane, Kerri, and Katy were amazing when helping us find the right homeowners insurance for us. They were quick to respond and always made us feel like we were comfortable in our decisions. Thank you!
Morgan F. Avatar
Morgan F.
4/08/2020
Thanks again to Community Insurance and all their team members for their promptness and excellent service ... even during these unprecedented times!
Pam T. Avatar
Pam T.
4/08/2020
What a great staff.
Diane Z. Avatar
Diane Z.
12/08/2019
So thankful to Scott and Diane for helping not only saving us money on our vehicle and home owner insurance, but also getting more coverage on both insurances then what we had and a lot cheaper rates. As far as I am concerned that is a win win situationThanks Community Insurance
john z. Avatar
john z.
11/25/2019
So thankful to Scott and Diane for helping not only saving us money on our vehicle and home owner insurance, but also getting more coverage on both insurances then what we had and a lot cheaper rates. As far as I am concerned that is a win win situation Thanks Community Insurance
john z. Avatar
john z.
11/08/2019
A complete and thorough evaluation with my insurance needs. We appreciate the additional help we received in filling out and signing up for everything we needed in insurance, supplemental, and prescription drug.
Mark B. Avatar
Mark B.
9/08/2019
Great people, great service
Tracey L. Avatar
Tracey L.
7/08/2019
Community Insurance has always been wonderful to us, especially our rep Kerri Sirovy. Kerri is always available and eager to answer questions, make changes, fulfill our requests, and above all keeping us updated on company or policy changes. Having friendly representatives that are willing to go that extra mile for their clients is how you keep those committed relationship-like us!
KiM M. Avatar
KiM M.
7/08/2019
Scott and the staff do a great job
tommorse1969 Avatar
tommorse1969
7/08/2019
Kade is the best insurance salesman that I’ve personally dealt with. He was genuinely interested in me and my specific needs! Community Insurance has served me very well.
Colin B. Avatar
Colin B.
7/08/2019
The CI team does an awesome job making every conversation genuine. We've never been given a sales pitch—they keep our best interest in mind and present all the information, then allow us to make an informed decision. That's how I like to do business as well, so it's a great fit.
Joe W. Avatar
Joe W.
7/08/2019
You provide great service when I need it. However, we live in Omaha and we probably would not recommend you to our local friends and neighbors., all things considered.
davie J. Avatar
davie J.
7/08/2019
I felt like Community Insurance really cared about what was the best option for me personally. They made the process easy and straightforward!
Ashley A. Avatar
Ashley A.
7/08/2019
After the recent hail storm the service I received from your agency and my agent was prompt and on target. I saw Kerri in Bomgaars the morning after the storm. She asked if I'd had any damage from the storm. I told her I had called in to the 800 number the night before and reported the damage.. She told me she was headed to the office and would check to be sure everything with the claim was okay. The claims adjusters I worked with for both my car and roof were professional, courteous and prompt in responding to my concerns. I was very happy with both the service from Kerri and insurance company agents.
J L. Avatar
J L.
7/08/2019
Friendly people. Always helpful and take time to answer our questions. Responsive to our needs and wants.
Hope B. Avatar
Hope B.
7/08/2019
Kerri does a great job of taking care of our Insurance needs!
Matthew S. Avatar
Matthew S.
7/08/2019
Took 6 weeks to get a quote an it wasnt near as good as company I was upset with.
lone w. Avatar
lone w.
7/08/2019
I felt like Community Insurance really cared about what was the best option for me personally. They made the process easy and straightforward!
Ashley Avatar
Ashley
10/25/2018
Really take care of us! Help with question right away. Diane is wonderful! The opposite of a big box store! Friendly and great customer service
Lynda V. Avatar
Lynda V.
7/08/2018
Kerri puts herself in my shoes to make sure we have the right policies in place to meet our needs!
Kory O. Avatar
Kory O.
7/08/2018
Kerri was awesome getting me set upWith the best deal when shopping for my coverage. She also was very patient and understanding in getting everything switched over with the purchase of my new vehicle in March. I made it a little hectic and confusing, but she hung right in with me the whole time.
Jenna M. Avatar
Jenna M.
7/08/2018
Always there to answer our questions promptly and courteously concerning a variety of insurance needs......
The R. Avatar
The R.
7/08/2018
Scott and his staff have always been friendly and helpful. I would highly recommend Community Insurance!
Connie B. Avatar
Connie B.
7/08/2018
When we bought our Minnesota Property in December 2017, we switched our homeowner's to a local insurance agent in Baxter, MN. We had a fire in September, and our new agent was not taking our phone calls. I ended up calling Kerri to find out how to handle this. Kerri spent over an hour talking me through our delemma, even tho she was technically no longer our agent. When our policy was up for renewal, we immediately returned to Kerri and her team. She is the best. Always available to answer questions.
Harvey B. Avatar
Harvey B.
7/08/2018
Prompt setting of appointments and communications, clear explanations, personal service so we know you all care!
Tom V. Avatar
Tom V.
7/08/2018
Great service and great people. They take the time to know you and your needs.
Gregory D. Avatar
Gregory D.
7/08/2018
Gave us a very personal handling of our insurance needs!
Levi M. Avatar
Levi M.
7/08/2018
You 'very helped quickly with claims, and adjusters came fast and we felt were fair.
Sue P. Avatar
Sue P.
7/08/2018
I love knowing that if I call them, they treat me like family and will always help me with any questions I have! Anytime we call with a change to policies, they are always quick to get things switched.
Marisa K. Avatar
Marisa K.
7/08/2018
Scott and his team always answer any questions we have. We feel confident they have found the best insurance for our needs.
Delinda L. Avatar
Delinda L.
7/08/2018
Professional insurance coverage with exceptional customer service.
Jennifer B. Avatar
Jennifer B.
7/08/2018
I'm glad I chose to go with Community Insurance. The employees there are very friendly & helpful! This was all new to me months ago & I didnt think I would ever figure it out; but thanks to Kerri Sirovy at Community Insurance she took the time to explain everything to me thoroughly which made it so easy to go with the coverage that I have today!
Jinisa L. Avatar
Jinisa L.
7/08/2018
Kerry and Scott have always done their best to help us out. We had a claim a couple of years ago that they went above and beyond to help us with.
Amanda W. Avatar
Amanda W.
7/08/2018
You always take care of my personal & business insurance questions and policies. My questions are always answered and everyone is super great to work with. I appreciate how easy you make it. Thank you!
Kathy E. Avatar
Kathy E.
7/08/2018
Everyone at Community Insurance makes me feel like I am the most important person they have to deal with whenever I call. The staff is quick to respond with answers if I have questions or issues, and the follow-up is superb. I would tell everyone to use them for their insurance needs....whatever kind of insurance you need!
Curtis G. Avatar
Curtis G.
7/08/2018
Scott and staff have always exceeded our needs.
wendell k. Avatar
wendell k.
7/08/2018